What is a
Crash Pad?
Crashpads are shared living spaces where airline crew members can bunk while on call or between flights.
Learn MoreWho we are
The Hotel
Crash Pad Network
We offer commuting airline crew members all the best amenities of a major-brand hotel stay at a fraction of the cost of purchasing private rooms every month. Our monthly plans ensure you aren't tied down to a long-term commitment. It's simple, safe, and secure. Our members rest assured they will always have a reliable, comfortable place to stay for their commuting needs.
Learn MoreSatisfaction
What you can expect
From your hotel crash pad
The Crash Pads
Our crashpads are private hotel suites which have been converted to shared living for our flight industry members. When you check in to your crashpad you’ll receive a key and a bunk number.
See All Crash PadsThe Amenities
Since our crashpads are located in reputable hotels, members enjoy access to hotel amenities.
See All Crash PadsOur Setup
All members are asked to verify airline employment prior to gaining access to our crashpads. This helps ensure that space isn’t being shared with unvetted travelers. Upon approval, members gain access to gender-assigned crashpads within the Hotel.
See All Crash PadsThe Locations
We understand that when the call arrives, you need to be near the airport. All our crashpads are located minutes away from prominent international airports.
See All Crash PadsSelect the "Join Us" button which is located at the top right of the page. This will take you to the registration page. Inside the "Application and Access Agreement” form, enter in the required information. Doing so will take you to an account creation page where you will select your email as username and a secure password. After you have completed both the application form and created an account you will be able to add items to your cart and checkout.
You can cancel your subscription on the "My Account" page accessible at the top right of the page once signed in under the " Manage Subscriptions" tab. You will then select the “Subscriptions” section; by default it shows your upcoming subscriptions. Clicking into the active subscription will give you an option to “Cancel Subscription” at the bottom of the page. You must do so before the 27th of the month. Failure to do so will result in your card being charged once auto pay rolls through. To be eligible for a security deposit refund you must notify us of this cancellation in writing as specified in your access agreement and client guide no later than the 15th day of your final month of access.
You can change your subscription/tier by logging into your account and going to "manage subscriptions" under the My account section. You will then navigate to "subscriptions" and click into the one you wish to change. You will find a cancel button at the bottom of that page. Once you have canceled your order you will go back into the website and purchase the in stock and available crash pad location.
Failing to cancel your previous subscription before the 27th of the month will result in your being charged for both your old and new subscription (if you are ever incorrectly double-charged, we will of course refund the improper charges, but we would prefer to avoid it happening in the first place).
Switching subscriptions must be done before the 27th day of the month. This is so you are properly charged for your subscription for the following month.
You are charged the 27th of every month. Payments will hit around 2 AM CST.
From the "My Account" page accessible at the top right of the page once signed in under the “Manage Subscriptions" tab you will find a “Payment Methods” section to add or remove payment information.
This can be viewed from the "My Account" page accessible at the top right of the page once signed in under the “Manage Subscriptions" tab. You will then select the “Subscriptions” section; by default it shows your upcoming subscriptions.
Our Hotel Crash Pads are an “all-inclusive” offering. “All-inclusive” in this sense means that our clients are entitled to the same services and amenities as a regular hotel guest. You can expect the following at a minimum:
- Airport transportation
- Housekeeping service by the hotel staff
- A bed to sleep in every night/day that you need to stay (up to the advertised monthly limit of your access tier)
- Any and all other hotel services and amenities advertised on the hotel's website or other marketing materials
NOTE: THE SERVICES REFERENCED ABOVE ARE AVAILABLE AT ALL TIMES UNDER NORMAL CONDITIONS. HOWEVER, UNDER CERTAIN COVID-19 MANDATES FROM THE PROPERTY, LOCAL, STATE, OR FEDERAL LEVEL, SOME OF THESE SERVICES (SUCH AS SHUTTLE SERVICE, FOOD OFFERINGS, OR HOUSEKEEPING) MAY AT TIMES BE SUSPENDED, MODIFIED OR OTHERWISE UNAVAILABLE, AND IF SO, THE HOTEL MAY NOT NECESSARILY ADVISE US OF THIS SUSPENSION. WE APOLOGIZE IF NOT ALL OF THESE SERVICES ARE AVAILABLE AT ALL TIMES. WE ENCOURAGE YOU TO CONTACT THE HOTEL DIRECTLY TO INQUIRE ABOUT THE CURRENT STATUS OF THEIR VARIOUS SERVICES AND AMENITIES IF YOU WISH.
Using a credit card via our website payment protal.
Still didn't answer your question?
Visit Our Knowledgebase